Software Support Professional

2 days ago

Belgaum, Karnataka, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 80,00,000

About us, an integrated system that helps companies manage equity by minimizing costs through automation, accounting, sharing, and compliance tools.

As a technical support specialist, you will be responsible for providing technical support and instructions for internal use on our software system. You will have the opportunity to expand your role with high performance and capacity.

Job Responsibilities:
  • Preparing support articles on software features for clients
  • Creating instruction manuals for internal use
  • Designing systems and internal/external support guides
  • Assisting in preparation of details for developing new features
  • Liaising with different teams concerning product development or project details.
  • Handling ad hoc assignments as required
Required Skills:
  • Degree in finance/accounting/management/business administration
  • 1 year of software/product related experience (preferred)
  • Analytical with great attention to detail
  • Good command of written and spoken English
  • Excellent report writing and research skills
  • Strong interpersonal, communication and analytical skills
  • Independent, self-motivated, responsible and diligent
  • Passion for software products and researching newest technology
  • Able to work independently and meet deadlines
  • Able to handle remote work and set own deadlines
  • Expertise in Excel & Word

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