Customer Experience Associate

6 days ago


Aurangabad, Maharashtra, India beBeeCustomerExperience Full time ₹ 5,00,000 - ₹ 10,00,000
Job Summary

We are seeking a skilled Customer Experience Associate to join our team. This role involves providing top-notch customer service through various communication channels.

The ideal candidate will possess excellent written and verbal communication skills, as well as the ability to multitask and work effectively in a fast-paced environment.

Key Responsibilities
  • Respond to customer inquiries in a prompt and courteous manner.
  • Assist customers with bookings, cancellations, and refunds.
  • Liaise with internal teams to resolve customer concerns.
  • Maintain accurate records of customer interactions.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent written and verbal communication skills.
  • Proficiency in using CRM tools and spreadsheets.
  • A positive attitude and empathy.
Becoming Part of Our Team

Freshers welcome - we offer an entry-level position for those looking to start their career in customer experience.



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