Housekeeping Team Lead
1 day ago
Purpose:
The role of a Senior Operations Manager is to lead the housekeeping team in maintaining impeccable cleanliness, hygiene, and aesthetic upkeep of all guest rooms, public areas, and back-of-house spaces.
Key Organizational Relationships:
- Reports to: Executive
- Interacts with:
Responsibilities:
- Drive Operational Excellence
- Develop and implement cleanliness standards across guest rooms and public areas.
- Create structured checklists for daily, weekly, and monthly audits to ensure quality control.
- Facilitate continuous on-the-job training in hygiene and housekeeping techniques.
- Motivate the team to deliver high service standards.
- Ensure department goals are met in alignment with management directives.
- Implement OH&S standards across all operational areas.
Requirements / Hiring Profile:
Qualifications:
Graduate from a hospitality institute
Work Experience:
10 years experience in Housekeeping, with leadership exposure in hospitality
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