
Business Operations Manager
7 days ago
As a seasoned leader, you will spearhead a team of operations specialists and prioritize customer satisfaction.
Main Responsibilities:
- Ensure seamless customer experiences post-project booking through to handover.
- Act as the primary point of escalation for regional issues, resolving them within committed timelines.
- Facilitate swift issue resolution by coordinating with cross-functional teams.
- Mentor and empower existing team members while hiring new talent.
- Evaluate team adherence to established process SOPs and standards.
Key Qualifications:
- A degree from a top-tier institution (NIT, BITS, IIT, or MBA from IIM).
- 7-12 years of experience in startup operations or similar industries.
- Proven people management skills with direct team reporting in past roles.
- Excellent written and oral communication skills.
- A structured thought process and strong analytical ability.
- An ability to thrive in a dynamic startup environment.
About Our Company:
We are a leading home decor and interior design company seeking highly skilled professionals to manage our operations.
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