User Engagement Specialist
2 days ago
About the Role
We are seeking a User Engagement Specialist to join our team. The right candidate will be responsible for building connections and creating meaningful user experiences.
Key Responsibilities:
- User Calling – Help onboard new users, re-engage inactive ones, and support retention through proactive conversations.
- Query Resolution – Handle user queries via calls with empathy and efficiency.
- Community Management – Organize virtual meetups, facilitate doubt-clearing sessions, and address hotline concerns.
- Feedback Collection – Gather user insights to improve our product and support.
- Relationship Building – Foster trust and long-term engagement with our users.
This is an exciting opportunity to gain real-world experience in user support and community engagement while working remotely.
Why this Opportunity?
- Impact at Scale: Be part of the next big wave in social connection, shaping experiences for millions across India, LATAM, and MENA.
- Rewarding Journey: Enjoy competitive compensation and growth that parallels our success.
- Learn with the Best: Collaborate directly with founders and industry pioneers.
- Freedom to Thrive: Enjoy an unlimited leave policy and ownership of your work.
- Product-Centric Mindset: Work in a company where products take center stage, solving unique challenges with innovative solutions.
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