
Ticketing Operations Coordinator
2 days ago
We are seeking a detail-oriented professional to fill a Night Shift Ticketing Executive position.
- Ticketing Operations:
- Manage domestic and international tickets during evening and night hours, including booking, cancellation, rescheduling, and amendments as required by clients.
- Handle ticket-related issues promptly and efficiently.
- Customer Support:
- Provide customer service via calls, emails, and chats during the night shift.
- Assist clients with queries related to fares, routing, and airline policies.
- System Handling:
- Work on GDS platforms (Amadeus, Galileo, or Sabre) for reservations and ticket issuance.
- Ensure accurate data entry and booking processes.
- Coordination:
- Liaise with airlines, suppliers, and internal teams to ensure smooth ticketing operations.
- Update clients on travel schedules, changes, and airline policies.
- Reporting & Compliance:
- Maintain accurate transaction logs and prepare daily reports.
- Adhere to industry regulations and company policies.
- Proficiency in GDS systems (Amadeus, Galileo, or Sabre).
- Strong knowledge of fare rules and airline ticketing policies.
- Excellent verbal and written communication skills in English.
- Ability to work independently and manage responsibilities in a night shift setup.
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Senior Operations Coordinator
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Flight Fare Optimization Specialist
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Operations Specialist
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Administrative Coordinator
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Senior Operations Coordinator
5 hours ago
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