
Access Control Specialist
2 days ago
We are seeking an experienced Access Control Specialist to join our team. In this role, you will provide second-level support for access control systems, ensuring seamless system performance and operational security needs.
This is a challenging opportunity for individuals with a strong understanding of physical security systems, integration capabilities, and analytical skills.
Key Responsibilities:- Provide Technical Support: Offer technical assistance and troubleshooting for access control systems remotely.
- Analyze and Debug Issues: Identify and resolve system incidents, alarms, and operational issues in a timely manner.
- Coordinate with Stakeholders: Collaborate with onsite teams, vendors, and other stakeholders to ensure effective problem resolution.
- Develop and Implement Enhancements: Assist in the design, development, testing, and deployment of software enhancements and custom integrations to improve system functionality.
- Maintain System Documentation: Develop and maintain accurate technical documentation, user guides, and support procedures.
- Root Cause Analysis: Conduct thorough root cause analysis for recurring issues and initiate preventive measures.
- Bachelor's Degree: A degree in Computer Science, Information Technology, Electronics, or a related field.
- Hands-on Experience: 3+ years of experience supporting, maintaining, and enhancing access control systems.
- Access Control Knowledge: Good understanding of access control concepts, physical security principles, and industry standards.
- System Integration: Experience with system integration, IP network protocols, and common security hardware (readers, controllers, locks).
- Programming Skills: Strong knowledge of SQL and database management related to access control platforms. Proficiency in scripting or programming languages such as PowerShell, C#, or .NET.
- Communication Skills: Ability to work effectively in a remote environment and communicate effectively with global teams.
- Certifications: Certifications related to access control systems.
- Video Surveillance: Experience with video surveillance system integration.
- Cybersecurity: Knowledge of cybersecurity best practices related to physical security systems.
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