ServiceNow GRC Specialist
2 weeks ago
Job Summary
We are seeking a highly skilled ServiceNow GRC Engineer to join our team at Selsoftinc. The successful candidate will be responsible for designing and developing solutions on the ServiceNow platform, including creation and configuration of applications, forms, workflow, interfaces, and any other customization required to support GRC, Security Operations, ITSM/ITIL processes.
Key Responsibilities
- Configuring and implementing ServiceNow, GRC/IRM, and Sec Operations modules, including Security Incident Response, Vulnerability Response, Risk, Vendor Risk Assessments, and other related GRC modules.
- Developing and maintaining GRC workflows, forms, and reports to support organizational needs.
- Analyzing and optimizing existing GRC processes and workflows to enhance efficiency and effectiveness.
- Implementing best practices and industry standards for GRC management within the ServiceNow platform.
- Providing ongoing support and maintenance for ServiceNow GRC applications, including troubleshooting and resolving issues.
- Performing regular updates and upgrades to ensure system stability and alignment with business requirements.
- Collaborating with business stakeholders to gather requirements and understand GRC needs.
- Collaborating with IT teams and other departments to integrate ServiceNow GRC with other systems and processes.
- Developing and maintaining documentation for GRC processes, configurations, and best practices.
- Conducting training sessions for end-users and providing support to ensure effective use of ServiceNow GRC applications.
Requirements
- Bachelor's degree in Information Technology, Business Administration, or a related field.
- Proven experience with ServiceNow GRC applications and modules.
- Strong understanding of GRC principles, including risk management, compliance, and policy management.
- Experience with ServiceNow platform configuration, including UI policies, business rules, and workflows.
- Excellent problem-solving skills and the ability to analyze complex situations.
- Strong communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
- ServiceNow certifications related to GRC (e.g., Certified Application Developer, Certified Implementation Specialist) are a plus.
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