Application Support Specialist

4 weeks ago


Navi Mumbai, Maharashtra, India Mizuho Full time
About Mizuho

Mizuho Global Services India Pvt. Ltd. is a subsidiary company of Mizuho Bank, Ltd, one of the largest banks in Japan. Established in 2020, MGS is a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank's domestic and overseas offices and Mizuho's group companies across the globe.

Job Overview

We are seeking a passionate individual with a computer science/IT background and 8-10 years of work experience in Application Support. The ideal candidate will have expertise in SQLs, IIS, and SWIFT knowledge.

Key Responsibilities
  1. Provide application support and troubleshooting services for banking and IT related operations.
  2. Develop and maintain in-depth knowledge of SQL & PL/SQL, Shell Scripting, Linux and Windows platform, and SWIFT, SFMS, NEFT/RTGS, Export, import.
  3. Work with the customer-centric team to resolve customer issues and improve customer satisfaction.
  4. Collaborate with the IT team to implement new technologies and improve existing processes.
  5. Stay up-to-date with industry trends and best practices in Application Support.
Requirements
  • 8-10 years of work experience in Application Support.
  • Expertise in SQLs, IIS, and SWIFT knowledge.
  • Strong understanding of ITIL Framework and ISO 9001:2008, ISO 27001, Policies and Procedures.
  • Excellent written and verbal communication skills.
  • Ability to work in a rotational shift environment and on-call schedule.
Preferred Qualifications
  • Experience in BFSI, NBFC.
Company Culture

Mizuho is committed to a culture that is driven by ethical values and supports diversity in all its forms. Our company values include Mutual Respect, Discipline, and Transparency.



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