**Application Support Specialist**
3 weeks ago
**Job Summary**
We are seeking a highly skilled Application Support Specialist to join our team at Mindgate Solutions. The ideal candidate will have a strong background in technical application support and be able to understand and manage applications flow and respective functionality.
**Key Responsibilities:**
- Diagnose problems/issues/defects and communicate well with customers.
- Monitor all scheduled jobs in the environment and provide necessary application logs and transaction logs to diagnose reported problems.
- Have good experience on database skills, including PL/SQL, MySQL, Oracle 9i, 10g, and 11i.
- Regularly report on open/in progress/resolved tickets and follow up and resolve problems/issues/defects within SLA.
- Have good analytical skills and excellent communication skills.
- Manage the team and be available to work in shifts if needed.
- Knowledge of OS troubleshooting and network, Oracle, Weblogic, etc.
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