
Training Specialist
12 hours ago
The primary role of this position is to develop and deliver high-quality training sessions for gym trainers.
- Create structured training sessions on professional behavior, soft skills, PT sales techniques, cross-selling, fitness education, and content creation.
- Develop role plays, case studies, and real-life simulations for enhanced learning impact.
- Assess trainers' performance during and after training sessions.
- Share constructive feedback and create individual development plans.
- Maintain accurate records of trainer performance and progress.
- Collaborate closely with Regional Managers, Gym Managers, and HR to identify training needs.
- Support in onboarding and induction of new trainers.
- E nsure that all trainers embody the values of professionalism, customer-centricity, and excellence.
- Drive a positive culture of learning, service orientation, and sales accountability.
Required Skills & Qualifications
This role requires:
- Bachelor's degree in Sports Science, Physical Education, Fitness Management, or related field.
- Certification in ACE / ISSA / NASM / ACSM preferred.
- Minimum 3–5 years of experience as a Fitness Trainer / Master Trainer / Corporate Trainer.
- Strong knowledge of fitness, nutrition, and personal training methodologies.
- Excellent communication, presentation, and interpersonal skills.
- Proven ability to train on sales and soft skills.
- Energetic, motivational, and approachable personality.
KPIs (Key Performance Indicators)
The following metrics will be used to measure success:
- Trainer PT sales conversion % improvement post-training.
- Cross-sell/upsell contribution to gym revenue.
- Number of training sessions conducted monthly.
- Trainer evaluation scores & customer satisfaction scores.
- Reduction in trainer-related customer complaints.
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