
Travel Consultant
3 days ago
Job Overview:
Our company is seeking a skilled Travel Consultant Agent to manage and resolve issues by communicating with drivers and fleets. The ideal candidate will have excellent problem-solving skills, strong operational and analytical abilities, and proficiency in Microsoft Office Suite.
Key Responsibilities:
- Resolve customer complaints and issues through effective communication and issue management.
- Collaborate with Suppliers, CS Operations, Sales, and other functions to provide seamless customer service support.
- Ensure high-quality customer interactions and maintain accurate records within our CRM system.
Required Skills and Qualifications:
- Minimum 2 years of experience working as a customer support representative or in a similar environment.
- Strong operational and analytical skills with ability to prioritize tasks effectively.
- Excellent English verbal and written communication skills (Mandatory).
- Proficiency with Microsoft Office Suite (word, excel, powerpoint, etc).
Benefits:
This role offers a fast-paced work environment where you can utilize your skills and expertise to deliver exceptional results. We value creativity, teamwork, and adaptability in our team members.
Others:
Spanish speaking conversation skills are a plus for this position.
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