Quality Assurance Specialist

1 day ago


Salem, Tamil Nadu, India beBeeQuality Full time ₹ 90,00,000 - ₹ 1,21,50,000

Job Title: Quality Assurance Manager

About the Role:

We seek an experienced Quality Assurance Professional to lead quality assurance in medical billing operations.

Key Responsibilities:

  • Establish and monitor quality standards across Medical Billing, AR follow-up, and denial management.
  • Conduct regular audits, reviews, and root cause analyses to identify gaps and implement corrective actions.
  • Collaborate with operations, training, and compliance teams to drive process improvements.
  • Develop and track quality metrics (accuracy, compliance scores, productivity impact, SLA adherence).
  • Provide feedback, coaching, and training to team members to enhance performance.
  • Ensure adherence to regulatory requirements and industry best practices.
  • Partner with clients and leadership to present quality performance reports and improvement plans.

Desired Profile:

  • 8–12 years of experience in RCM/medical billing quality function.
  • Strong understanding of quality frameworks, audit methodologies, and US healthcare regulations.
  • Proven track record in driving quality initiatives and achieving measurable improvements.
  • Excellent communication, analytical, and stakeholder management skills.
  • Experience in Six Sigma/Lean methodologies is a plus.
  • Experience in handling quality analyst teams (Medical Billing).


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