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Operations Manager
1 month ago
Key Role Areas:
1. Improve SLA by tracking and follow-ups.
2. Escalation management.
3. Improve NDR adherence and reduce returns.
4. Improve delivery TAT of Last Mile shipments and ensure minimum cooling time in the chain.
5. Validation of SKUs in the system.
Requirements:
1. 12 years of experience in managing 3PLs.
2. Knowledge of courier status and basic use of Transporter sPanel.
3. Comfortable in using Excel at an intermediate level.
4. Very high cadence-driven.
Additional Information: This role is completely onsite, 6 days a week (Monday to Saturday), in Sector 66, Gurugram, Haryana.
