Global Relocation Specialist

6 days ago

Ahmedabad, Gujarat, India beBeeDestination Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Destination Consultant

The role of a Destination Consultant is pivotal in ensuring the seamless relocation of assignees and their families to a new city or country. This position entails providing comprehensive on-the-ground support, orientation, home search, school search, and settling-in services to guarantee a smooth transition.

Key Responsibilities:

  • Assignee Support: Serve as the primary point of contact for assignees and their families upon arrival, ensuring a welcoming experience.
  • Needs Assessment: Conduct thorough assessments to understand client/assignee requirements regarding housing, schooling, healthcare, transportation, and lifestyle preferences.
  • Orientation & Area Familiarization: Conduct city tours covering neighborhoods, amenities, safety, cultural insights, and lifestyle options.
  • Home Search Assistance: Arrange and accompany clients for property visits, liaise with landlords/brokers, and support lease negotiations.
  • School Search: Provide information and guidance on schooling options (international, CBSE, IB, local), coordinate school visits, and assist with applications.
  • Settling-in Support: Assist with utilities setup, bank accounts, registrations, mobile connections, healthcare facilities, and other essential services.
  • Problem Resolution: Address queries, challenges, and emergencies during the relocation process with empathy and efficiency.
  • Cultural & Practical Guidance: Share insights about local culture, norms, transportation, shopping, and daily living.
  • Coordination: Collaborate closely with stakeholders to ensure smooth delivery of services.
  • Documentation & Reporting: Maintain accurate records, prepare status updates, and ensure compliance with company processes.

Qualifications & Skills:

  • Bachelor's degree preferred (Hospitality, Business Administration, Sociology, or related field).
  • Prior experience in relocation services, hospitality, customer service, or real estate is highly desirable.
  • Prior real Estate experience is a plus.
  • Strong knowledge of the city/region (neighborhoods, schools, healthcare, transport, lifestyle).
  • Excellent communication and interpersonal skills.
  • Customer-centric, empathetic, and culturally sensitive.
  • Strong problem-solving and multitasking abilities.
  • Professional demeanor with the ability to work independently and under pressure.
  • Proficiency in MS Office and CRM tools; tech-savvy.
  • Fluency in English (local language proficiency is an advantage).

Key Attributes:

  • Service-oriented mindset.
  • Flexibility and adaptability to client needs.
  • High ethical standards and confidentiality.
  • Patience and cultural sensitivity.

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