Visionary Business Strategist

5 days ago


Kozhikode, Kerala, India beBeeStrategist Full time ₹ 20,00,000 - ₹ 35,00,000
Job Opportunity

As a Business Insights Manager, you will lead large-scale transformation initiatives with a focus on cost reduction, process efficiency, and quality improvement.

  • Align strategic objectives with measurable outcomes in areas such as productivity, billable utilization, SLA adherence, and key customer experience metrics (CSAT, FCR, etc.).
Key Responsibilities:
  • Identify and champion use cases for AI technologies, including machine learning, predictive analytics, and automation across key functions such as quality assurance, workforce management, and content moderation.
  • Leverage Lean Six Sigma methodologies to redesign workflows, eliminate waste, and minimize variation in critical business processes.
  • Partner with business leaders and stakeholders to successfully execute transformation initiatives that deliver tangible ROI.
  • Lead the organizational shift towards greater digital maturity, focusing on areas like AI literacy and digital transformation.


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