Administrative Specialist: Zendesk Configuration

1 day ago

Vellore, Tamil Nadu, India beBeeExperience Full time ₹ 10,00,000 - ₹ 15,00,000
Job Description

We are seeking an experienced Zendesk Administrator to join our team. As a key member of our Revenue Operations team, you will play a crucial role in the administrative management of Zendesk, ensuring seamless day-to-day configuration, support, and maintenance.

The ideal candidate will have 3+ years of experience as a Zendesk System Administrator and possess excellent communication and organizational skills. Experience with Zendesk Suite apps (Talk, Chat, and Sell) is a plus, as well as working in multi-brand enabled environments. Strong analytical and problem-solving skills are also essential for success in this role.

Responsibilities:

  • Provide operational and administrative support within Zendesk and integrated applications by adhering to help requests and change management processes to ensure timely resolution and project completion
  • Identify, install, configure, and maintain applications in Zendesk to support business needs
  • Collaborate closely with Customer Success, Operations, and other key stakeholders to enhance efficiency and scalability
  • Periodically review triggers, automations, views, and macros to ensure outdated items are deactivated or updated
  • Pull and interpret audit logs for troubleshooting and bug resolution
  • Create and maintain reports and dashboards including one-off data pulls to support KPIs and business needs
  • Define and maintain agent roles per business requirements
  • Periodically audit agent permissions and ensure access is appropriate

Our goal is to deliver exceptional customer experiences through efficient and effective use of technology. If you are passionate about creating seamless workflows, improving user engagement, and driving business growth, we encourage you to apply for this exciting opportunity.

  • HCM Benefits Configuration Expert

    4 days ago

    Vellore, Tamil Nadu, India beBeeImplementation Full time ₹ 20,70,000 - ₹ 41,40,000

    Oracle HCM Benefits Implementation Specialist Job DescriptionThis role involves leading the configuration and deployment of the Oracle Cloud HCM Benefits module to ensure seamless integration of benefits processes, compliance with regulatory requirements, and an optimized employee experience.Main Responsibilities:Configure and implement Oracle Cloud HCM...

  • Administrative Specialist

    4 days ago

    Vellore, Tamil Nadu, India beBeeAdministrative Full time US$ 45,000 - US$ 65,000

    Administrative Specialist: A Critical Role in Healthcare SupportAbout the Job:We seek a highly skilled and organized Administrative Specialist to provide essential support services for a U.S.-based physical and rehabilitation medicine clinic.Key Responsibilities:Financial and Administrative Support: Collaborate with the billing team on insurance...

  • Polarion Configuration Expert

    4 days ago

    Vellore, Tamil Nadu, India beBeePolarion Full time ₹ 18,00,000 - ₹ 22,50,000

    Polarion Configuration SpecialistWe are seeking a skilled Polarion configuration specialist with deep technical knowledge to configure, customize, and roll out Polarion ALM solutions across systems engineering domains. The ideal candidate will bring expert-level Polarion configuration skills combined with strong domain expertise in the V-model, automotive or...

  • Database Administration Specialist Opportunity

    3 days ago

    Vellore, Tamil Nadu, India beBeeDatabaseAdministration Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Database Administration Specialist OpportunityWe are seeking an experienced Database Administrator to manage and maintain our SQL Server database in a remote work setting. The successful candidate will have 3-5 years of experience with commercial-grade business applications, production server management, and SSIS package development and maintenance.The ideal...

  • Administrative Support Specialist

    2 days ago

    Vellore, Tamil Nadu, India beBeeAdministrativeSupport Full time US$ 10,000 - US$ 15,000

    Job Title: Administrative Support Specialist About the Position:We are seeking a highly organized and detail-oriented administrative support professional to fill this key role. The ideal candidate will possess strong administration skills, proficiency in MS Office, and excellent communication skills. Key Responsibilities:Provide high-level administrative...

  • SAP Vistex Configuration Specialist

    3 days ago

    Vellore, Tamil Nadu, India beBeeVistex Full time ₹ 80,00,000 - ₹ 1,20,00,000

    SAP Vistex ProfessionalAbout the Role:At People Prime Worldwide, we strive to be a leader in business transformation. Our vision guides our efforts to drive client success through innovative solutions and a collaborative approach.Job Overview:We are seeking an experienced Vistex Consultant to join our team. The ideal candidate will have in-depth experience...

  • Experienced Encompass Administrator

    26 minutes ago

    Vellore, Tamil Nadu, India beBeeAdmin Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job Title: Experienced Encompass AdministratorWe are seeking a seasoned professional to serve as the primary administrator for our Encompass Loan Origination System (LOS). This is an exceptional opportunity for an individual with proven experience in managing and customizing complex software systems.Key Responsibilities:Encompass Configuration &...

  • Infrastructure Administrator

    7 days ago

    Vellore, Tamil Nadu, India KniTT Full time

    Job SummaryAs an OpenStack Administrator, you will be responsible for administration, configuration, deploying, installation and maintaining OpenStack infrastructure. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and reliable solutions. This role requires a deep understanding of...

  • Configuration Manager

    2 days ago

    Vellore, Tamil Nadu, India beBeeManager Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Microsoft Endpoint Manager & Configuration Manager JobThe ideal candidate will possess strong technical skills and a thorough understanding of Microsoft Endpoint Manager (MEM) and Configuration Manager (SCCM). This role involves the administration, development, and implementation of SCCM solutions across various environments.Key Responsibilities:Design and...

  • Leading Database Administrator with Expertise in Oracle Database Administration

    2 days ago

    Vellore, Tamil Nadu, India beBeeDatabaseAdministrator Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title: Oracle Database AdministratorAt our organization, we are seeking a skilled and experienced Database Administrator to join our team. This is an exciting opportunity for someone who wants to work with the latest database technologies and be part of a dynamic and growing company.Install, configure, and upgrade Oracle database software to ensure...