
Establish Customer Loyalty Specialist
3 days ago
We are seeking a skilled Car Sales Specialist to develop and maintain strong relationships with our Australian clients.
The ideal candidate will have excellent communication skills, be able to work collaboratively with sales and marketing teams, and possess a deep understanding of the automotive industry.
To succeed in this role, you should be a strategic thinker with an analytical mind and strong problem-solving skills.
Responsibilities include:
- Understanding customer needs and developing plans to address them
- Identifying key staff in client companies to cultivate profitable relationships
- Resolving customer complaints quickly and effectively
- Forwarding upselling and cross-selling opportunities to the sales team
- Promoting high-quality sales, supply, and customer service processes
- Aiming to preserve customers and renew contracts
- Approaching potential customers to establish relationships
- Gaining solid knowledge of competitors
Requirements and skills:
- Technical knowledge of cars is an added advantage
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
- Bachelor's degree in Business Administration or similar field
Our goal is to provide exceptional service to our customers and drive business growth through strategic partnerships.
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