ServiceNow Professional

2 days ago

Mumbai, Maharashtra, India beBeeServiceNowDeveloper Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Opportunity

We are seeking a highly skilled ServiceNow professional to join our team. The ideal candidate will have extensive experience in developing and customizing ServiceNow solutions.

Main Responsibilities:
  • Administer the ServiceNow system, including making approved changes to forms, tables, reports, and workflows.
  • Create and customize reports, homepages, and dashboards in ServiceNow.
  • Ensure the ServiceNow platform remains current by performing testing and installation of updates, patches, and new releases.
  • Develop Business Rules, UI Policies, UI Actions, and Scripts.
  • Design and develop advanced ServiceNow customizations.
  • Troubleshoot multiple integrations with ServiceNow and other platforms.
  • Manage ServiceNow security by managing roles and access control lists.
  • Train personnel in ServiceNow use and processes.
  • Work directly with end users to resolve support issues within ServiceNow.
  • Oversee code reviews.
  • Implement solutions in an agile environment delivering high-quality code and configuration.
  • Develop and manage Workflows, Process Builder, Assignment rules, email templates, and other features.
  • Handle mass imports and exports of data.
  • Customize custom objects, fields, reports, and third-party applications.
  • Manage Users, Profiles, Permission Sets, Security, and administration tasks.
  • Lead testing of various functionalities, create test data, and perform feature testing.
Required Skills and Qualifications:
  • Excellent analytical, organizational, and time management skills.
  • Strong written and oral communication skills.
  • Proven work ethic, customer service mentality, and ability to work under pressure.
  • Able to work independently and lead projects of moderate complexity.
  • Ability to identify areas for process improvement and recommend solutions.
  • Proven creativity and problem-solving skills.
  • Ability to develop effective relationships with business users, technical staff, and executive management.
  • Ability to prioritize work and meet deadlines in a fast-paced environment.
  • Bachelor's Degree in Computer Science or similar technical degree or equivalent experience.
  • 3+ years of hands-on experience developing Salesforce and ServiceNow.
  • In-depth knowledge of Salesforce and ServiceNow programmatic features.
  • Extensive experience in using Data Loader and other data loading tools.
  • Additional background in integrations and database modeling is a plus.

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