Multilingual Customer Experience Expert

2 days ago


Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

Customer Support Representative

">

Times Internet is a leading digital products company that simplifies and enhances the lives of millions. We have a significant presence across various categories, including news, sports, fintech, and enterprise solutions.

">

Our portfolio features market-leading brands such as TOI, ET, NBT, Cricbuzz, Times Prime, Indiatimes, Whatshot, Abound, Willow TV, Techgig, and many more.

">

As an equal opportunity employer, we strongly promote inclusivity and diversity. We are driven by innovation and committed to bringing exciting products, ideas, and technologies to help people make the most of every day.

">

We are looking for highly skilled Customer Support Representatives with 1–3 years of international voice experience (US/UK market).

">

The role involves handling customer interactions professionally, resolving issues efficiently, and maintaining high-quality communication standards.

">

Responsibilities include:

">
  • ">
  • Handling inbound and outbound voice support for US/UK customers.">
  • Responding to customer queries via calls, emails, and chats professionally.">
  • Accurately documenting customer interactions in CRM tools.">
  • Ensuring strict adherence to SLA and quality guidelines.">
  • Participating in training sessions to continuously enhance skills.">
">

Requirements:

">
  • ">
  • Bachelor's degree in any discipline.">
  • 1–3 years of experience in an international voice process (US/UK mandatory).">
  • Hands-on experience with CRM tools.">
  • Exceptional verbal and written English communication skills.">
">

Preferred candidates should have immediate joiners preferred.



  • Noida, Uttar Pradesh, India beBeeSpeechEngineer Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Transform the world of communication with a high-performance Speech AI Engineer role.We are seeking a skilled engineer to design, build, and refine multilingual AI systems for real-time interpretation services.Your mission is to architect next-generation Virtual Interpreter pipelines, integrate AI interpretation capabilities into enterprise platforms, and...


  • Noida, Uttar Pradesh, India beBeeSpecialist Full time ₹ 9,71,550 - ₹ 12,12,200

    Project Coordinator Job DescriptionWe are seeking a highly skilled project coordinator to support the quality and accuracy of multilingual projects. This is an excellent opportunity for someone with strong linguistic expertise and meticulous review processes to join our team.Key Responsibilities:Review Spanish-language content to ensure accuracy,...


  • Noida, Uttar Pradesh, India beBeespeech Full time US$ 80,000 - US$ 1,50,000

    Job OverviewWe're looking for a skilled Speech AI Engineer to join our team and help us develop innovative AI-powered interpretation services. The ideal candidate will have experience in building high-performance, multilingual AI systems that work in real-world environments.


  • Noida, Uttar Pradesh, India beBeeCoordinated Full time ₹ 8,00,000 - ₹ 12,00,000

    Project Coordinator Job DescriptionAs a Project Coordinator, you will play a key role in ensuring the quality and accuracy of multilingual projects. Your primary responsibility will be to review Spanish-language content, ensuring it meets client and company standards.Responsibilities:Review Spanish-language content for accuracy, consistency, and adherence to...


  • Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 2,95,000 - ₹ 3,43,000

    Job Title: Customer Service ExpertA customer service expert is responsible for handling multiple conversations simultaneously, answering a wide range of inquiries, and resolving customer service issues. Their primary goal is to deliver exceptional customer experiences through timely and effective resolutions.The ideal candidate should possess strong...


  • Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000

    We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service department, you will play a vital role in delivering exceptional customer experiences through phone and electronic channels.Answering phone calls in English with a nice, controlled voice, based on priority established by the team...


  • Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Customer Service Expert - RetailAre you passionate about delivering exceptional customer experiences? Do you have a knack for building rapport with clients and resolving their queries efficiently?We are seeking a Customer Service Expert to join our team, where you will play a vital role in ensuring our customers receive top-notch service and...


  • Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000

    Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to deliver exceptional customer service. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for resolving customer queries in a timely and professional manner.Key Responsibilities:Assist...


  • Greater Noida, Uttar Pradesh, India beBeeRepresentative Full time ₹ 10,00,000 - ₹ 12,00,000

    Customer Service RepresentativeWe are seeking an experienced and skilled Customer Service Representative to join our team. As a key member of our operations, you will play a vital role in delivering exceptional customer experiences and driving business growth.This is a full-time opportunity that offers a competitive salary and benefits package. If you are a...


  • Noida, Uttar Pradesh, India beBeeLanguage Full time ₹ 12,00,000 - ₹ 16,00,000

    As a bridge between tool development and usage, you will identify translation errors through regular audits and implement short-term fixes to mitigate their impact.You will escalate these errors to the development team for long-term correction and work on tool improvement. Additionally, you will coach CSAs on soft skills and share awareness flyers about...