
Global Team Manager
1 day ago
We are seeking an experienced and dynamic leader to oversee a team of Education Counsellors.
The ideal candidate will have a proven track record in team management, client relationship building, and meeting sales targets in the education domain.
Key Responsibilities:
- Manage a team of Education Counsellors towards achieving sales targets and quotas.
- Monitor and report team productivity and performance on a daily and weekly basis.
- Build and maintain strong, long-term client relationships through efficient communication.
- Ensure timely follow-up with leads and existing clients for effective customer satisfaction.
- Oversee CRM/database usage to track interactions and conversion ratios.
- Provide regular reporting of team sales goals and performance to senior management.
- Offer training and mentorship to enhance team productivity.
- Identify new sales opportunities and develop strategies for client acquisition.
Required Skills & Competencies:
- Proven experience in leading a counselling/sales team with 5-7 years in the education industry.
- Excellent verbal and written English communication skills for clear expression.
- Strong interpersonal and negotiation skills for successful client handling.
- Able to inspire, coach, and lead by example for team motivation.
- Target-driven mindset with a focus on results for achievement.
- Ability to learn quickly and adapt to deliver under pressure.
- Familiarity with CRM tools and reporting systems for data analysis.
Technical Expertise:
- Proficiency in CRM/database tools (e.g., Salesforce, Zoho).
- Intermediate-level MS Excel/Google Sheets for tracking and reporting.
- Email etiquette and digital communication skills for professional correspondence.
About this role:
This is an exciting opportunity to take on a leadership position and drive growth in our team. If you're a motivated individual with a passion for education and leadership, we encourage you to apply.
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