Operations Coordinator

1 day ago


Chennai, Tamil Nadu, India IndiGo Full time

Job Overview


This is an exciting opportunity to join the IndiGo team as an Operations Coordinator - Flight Support. The role involves coordinating flight operations, interacting with pilots, and ensuring seamless execution of tasks.



About Us


IndiGo is one of India's leading airlines, known for its commitment to customer satisfaction and operational excellence. As a member of our team, you will be part of a dynamic and fast-paced environment that requires attention to detail, excellent communication skills, and a passion for delivering exceptional results.



Salary: ₹800,000 - ₹1,200,000 per annum


The salary range for this position is estimated at ₹800,000 to ₹1,200,000 per annum, based on industry standards and the candidate's level of experience. This compensation package reflects the value we place on attracting and retaining top talent.



Key Responsibilities:

  1. Flight Ops Coordination: Track, analyze, and investigate any delays in flight operations-related tasks, ensuring prompt resolution and minimal disruption to our services.
  2. Pilot Interaction: Regularly interact with pilots to gather feedback on flight operations/operational matters and escalate concerns to higher management for timely resolution.
  3. Pilots' Training: Coordinate with pilots/training teams to receive/hand over/onward transmissions of licenses and training-related documents, maintaining accurate records and ensuring compliance with regulatory requirements.
  4. Pilot Uniforms: Facilitate issue/re-issue of uniforms, maintain a stock of non-sizeable uniform accessories, and ensure proper records are kept for re-issue and maintenance purposes.
  5. AEPs (Airport Entry Permits): Liaise between pilots and the Security team to facilitate issue/re-issue of AEPs, serving as the Single Point of Contact (SPOC) for handing over documents from pilots to the AEP handling team and vice-versa.
  6. Flight Ops Support: Assist the Flight Ops Support (FOS) team when necessary, particularly regarding the placement of Electronic Flight Bags (EFBs) on board aircraft.
  7. Awareness & Compliance: Remain aware of and comply with safety responsibilities and accountabilities outlined in the IndiGo SMS manual (Chapter – Safety policy & objectives).
  8. Admin Related Tasks: Maintain office upkeep, including checking and servicing WIDS, FR24, desktops, printers, etc., and liaise with the HR team regarding ID cards, pilots' contracts, and other administrative tasks.
  9. Other Activities: Perform any other tasks assigned by the Chief Pilot - Line Operations and/or Sr. Manager – Line Operations.


Required Skills and Qualifications:



  • Education: Graduate with a full-time degree from a recognized university/board.
  • Experience: 1-3 years' experience in handling operations and administrative tasks.
  • Aviation Background: Candidates with an aviation background will be given preference.
  • Communication Skills: Excellent communication and interpersonal skills are essential for success in this role.
  • Teamwork: Good teamwork and collaboration skills are required to effectively coordinate with various teams and stakeholders.


Benefits:



  • Competitive Salary: Enjoy a competitive salary range of ₹800,000 to ₹1,200,000 per annum.
  • Opportunities for Growth: Avail opportunities for growth and professional development within the company.
  • Collaborative Environment: Work in a collaborative environment with a diverse team of professionals.


Contact Information:



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