Administrative Operations Coordinator

5 days ago


Tirupati, Andhra Pradesh, India beBee Careers Full time ₹ 6,00,000 - ₹ 7,50,000
Branch Support Executive Job

About Us

  • We are a leading provider of pest control services in India.
  • We aim to set new standards for customer service with operations across 300 locations.

The Role

  • This role is responsible for handling back office administration tasks.
  • You will manage ICabs, handle documentation, and accounts-related work.
  • You will report to the Branch Base Head and collaborate with internal teams and external stakeholders.

Key Responsibilities

  • Call Handling: Pick up calls, transfer calls, take down messages, or provide details as requested by customers.
  • iCABS: Assign tickets, coordinate with employees, and update status.
  • Change Negotiating Employee: Handle invoice forecasts, suspensions, prints, and distributions.
  • Generating Renewal Reports and Letters: Create renewal reports and letters for CSEs.
  • Raising Termination Requests: Raise termination requests in the portal.
  • Incentive Calculations: Calculate incentives for further submission.
  • SHE Related Documentation: Update Fumigation Certification registers.
  • License Renewals: Prepare for audits by inspectors.
  • Attendance and Standard Inputs: Manage mediclaim, contract labor inputs, and indents.

Requirements

  • Key Result Areas:
    • ICabs Ticket Management
    • On-time submission of reports
    • Branch Documentation
    • Support accounts-related activities

Competencies and Skills

  • Good written and verbal communication skills
  • Attention to detail
  • Able to prioritize tasks under pressure
  • Positive attitude
  • Assertive and self-confident

Education and Experience



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