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Luxury Hospitality Leader

3 weeks ago

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Job Title

A Career in Corporate Housekeeping Leadership is an exciting opportunity to join our hospitality organization. As a Corporate Executive Housekeeper, you will play a key role in setting and maintaining the highest standards of cleanliness, presentation, and maintenance across all properties.

This leadership position involves developing and monitoring housekeeping procedures, conducting detailed snag lists, advising Unit Facility Managers on process flows, and ensuring consistent brand compliance across locations. The incumbent will act as a strategic partner to unit leadership, providing operational support, training, and performance evaluations to enhance member and guest experience.

Responsibilities:

  • Develop, implement, and standardise housekeeping policies, procedures, and checklists across all properties.
  • Conduct regular property audits, including detailed snag lists for all areas such as guest spaces, back-of-house, and public areas and ensure timely closure of pending items.
  • Advise and guide Unit Facility Managers on best practices, process flows, resource allocation, and vendor management.
  • Review daily, weekly, and monthly housekeeping schedules from each unit to ensure efficiency and adherence to preventive maintenance plans.
  • Collaborate with Engineering and Operations teams to address maintenance issues identified during inspections.
  • Analyse member and guest feedback related to housekeeping and initiate corrective measures.
  • Provide periodic reports to corporate leadership on housekeeping performance, snag closure rates, and brand compliance scores.
  • Stay updated on industry innovations in cleaning equipment, materials, and sustainable housekeeping practices to recommend upgrades.

Requirements:

  • 8-12 years' experience in housekeeping leadership within luxury hospitality.
  • Bachelor's degree in Hotel Management or related field.
  • Multi-property or corporate-level experience preferred.