
Senior Master Data Leader
2 days ago
The position of Senior Master Data Leader is open for applications.
- Lead the offshore Master Data team to achieve Service Level Agreement (SLA) performance targets.
Key Responsibilities:
- Coach and develop team members to enhance efficiency through standardized processes.
- Ensure timely execution of financial and non-financial operations.
- Manage master data setup, modification, and maintenance in systems.
- Develop training programs, people development, and compliance activities.
- Establish relationships with stakeholders, business units, and other teams.
Master Data Management Activities Execution:
- Oversee the Master Data team to operate within agreed timescales and quality levels.
- Conduct quality checks on master data setup to prevent infractions.
- Optimize end-to-end master data management processes for efficiency.
General Leadership Activities:
- Maintain MICS/Risk Management/Audit compliance targets and create action plans for open issues.
- Plan backup coverage to ensure 100% team availability.
- Update the Training Tracking Tool and develop action plans to minimize knowledge gaps.
- Monitor SLA/KPI achievement and provide monthly updates, quality monitoring of team performance, and take corrective actions.
- Ensure process training documentation (L5) is up-to-date according to Excellence Program standards.
- Review and recommend enhancements to improve workflow efficiency.
- Perform routine leadership tasks such as cascading, stand-up meetings, and one-to-one discussions.
- Foster communication flow within the team and with external parties, BU & ZCC employees.
- Share best practices across the business.
- Assist in developing procedures for non-recurring transactions and events.
People Management Activities:
- E nsure compliance with safety procedures and safety training requirements.
- Provide the team with necessary resources to perform duties and responsibilities.
- Administrative people management tasks.
- Creating a positive work environment.
- Executing People Cycle in accordance with Excellence Program (Targets setting and cascading, Competency appraisal and Operational Performance Review, Personal Development Plans, and Recovery Plans, etc.).
- Developing strategies for the People plan and overseeing project-related activities from the Functional Lead.
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