SOC Security Analyst Senior
3 days ago
About the Role:
We are seeking a highly skilled SOC Analyst Sr. to join our team at Insight Enterprises, Inc. This individual will provide technical support for Zscaler Secure Access Service Edge (SASE) clients and support security event triage and investigation as part of our Managed Detection and Response (MDR) service powered by Extended Detection and Response (XDR) technology.
Key Responsibilities:
- Serve as the primary point of contact for technical support for Zscaler SASE clients, assisting with configuration, troubleshooting, and optimization of security policies and controls within the Zscaler platform.
- Complete Zscaler training and certifications (provided by our partnership with Zscaler)
- Monitor and analyze security events and alerts generated by XDR platform to identify potential security threats and anomalies across client environments, providing support for security event triage and investigation as needed.
- Assist in conducting security event triage and investigation to assess the scope, impact, and severity of security incidents, leveraging XDR capabilities for comprehensive threat detection and response.
- Collaborate closely with clients and internal teams to respond to security incidents, contain threats, and implement effective remediation actions based on XDR insights and recommendations.
- Contribute to the development and refinement of security playbooks, standard operating procedures, and response plans for efficient security incident handling within the XDR environment.
- Stay informed about the latest threat intelligence, security trends, and XDR technologies to enhance threat detection and response capabilities within the MDR service.
- Provide guidance and knowledge sharing to junior security analysts, fostering a culture of continuous learning and improvement within the security operations team.
Requirements:
- Bachelor's degree in Computer Science, Information Security, or a related field or relevant experience.
- 5+ years of experience in cybersecurity, with a focus on Zscaler SASE solutions, XDR technologies, incident response, and threat detection.
- Proficiency in network security, cloud security, and endpoint security technologies, with hands-on experience in utilizing XDR tools for threat detection and response.
- Relevant industry certifications such as CISSP, CISM, Zscaler certifications, or XDR platform certifications are a plus.
- Strong analytical, problem-solving, and communication skills, with the ability to multitask effectively in a dynamic and client-focused environment.
- Demonstrated expertise in client technical support delivery, security incident management, and collaboration within a managed detection and response context.
What You Can Expect:
- Freedon to work from another location-even an international destination-for up to 30 consecutive calendar days per year, along with medical insurance, professional development, and shift allowance.
We are an Equal Opportunity Employer:
Insight Enterprises, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.
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