SOC Analyst Sr

3 weeks ago


Gurgaon, Haryana, India Insight Enterprises, Inc. Full time

Requisition Number: 98654

SOC Analyst Sr.

About the Role

We are seeking a SOC Analyst Sr. with Insight, having expertise in providing technical support for Zscaler Secure Access Service Edge (SASE) clients as the primary responsibility, and supporting security event triage and investigation as part of our Managed Detection and Response (MDR) service powered by Extended Detection and Response (XDR) technology as the secondary responsibility.

Key Responsibilities

  • Serve as the primary point of contact for technical support for Zscaler SASE clients, assisting with configuration, troubleshooting, and optimization of security policies and controls within the Zscaler platform.
  • Complete Zscaler training and certifications (provided by our partnership with Zscaler)
  • Monitor and analyze security events and alerts generated by XDR platform to identify potential security threats and anomalies across client environments, providing support for security event triage and investigation as needed.
  • Assist in conducting security event triage and investigation to assess the scope, impact, and severity of security incidents, leveraging XDR capabilities for comprehensive threat detection and response.
  • Collaborate closely with clients and internal teams to respond to security incidents, contain threats, and implement effective remediation actions based on XDR insights and recommendations.
  • Contribute to the development and refinement of security playbooks, standard operating procedures, and response plans for efficient security incident handling within the XDR environment.
  • Stay informed about the latest threat intelligence, security trends, and XDR technologies to enhance threat detection and response capabilities within the MDR service.
  • Provide guidance and knowledge sharing to junior security analysts, fostering a culture of continuous learning and improvement within the security operations team.

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