
Desktop System Engineer
14 hours ago
Desktop Support Specialist Job Description
We are seeking a skilled professional to join our IT team as a Desktop Support Specialist. The ideal candidate should have 1.6 years of experience in desktop support and IT troubleshooting, with good communication skills and a customer-oriented approach.
Key Responsibilities:
- Provide first-level technical support for hardware, software, and networking issues
- Troubleshoot desktop, laptop, and printer-related problems
- Install, configure, and maintain operating systems and applications
- Support and troubleshoot Microsoft Outlook and other MS Office applications
- Respond to IT support tickets in a timely and professional manner
- Coordinate with vendors for hardware replacement or warranty claims
- Maintain documentation of issues and resolutions
Required Skills:
- Good knowledge of desktop and laptop hardware
- Strong troubleshooting and diagnostic skills
- Hands-on experience with Microsoft Outlook, Windows OS, and basic networking
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
Eligibility Criteria:
- Minimum 1.6 years of relevant experience
- Any graduate or diploma in IT/Computer Science preferred
- Immediate joiners will be given preference
What We Offer:
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive remuneration package.
Why Apply:
This is an excellent opportunity for a skilled professional to take their career to the next level and make a meaningful contribution to our team.
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