Airport Operations Software Support Professional

3 weeks ago


Pune, Maharashtra, India Gentrack Full time
Company Overview

We are Gentrack, a market leader in smart airport management technology. Our software is used by top airports worldwide to streamline operations and deliver exceptional traveler experiences.

We bring innovation and pace to the market, leveraging transport-related artificial intelligence to drive growth and improvement.

Job Description

We are seeking an experienced Junior Application Support Specialist to join our team. In this role, you will work closely with our global delivery teams to deliver high-quality configurations of our software modules.

Your responsibilities will include:

  • Translating designs into application software configuration activities
  • Buidling and implementing Veovo products and solutions
  • Commissioning and calibrating people movement sensors
  • Performing data validation, functional testing, and support user acceptance testing (UAT)
  • Documenting deployed solutions and user documentation

You will have the opportunity to apply modern technologies in analysis, configuration, and implementation, and receive training in market, product, and technology to get up to speed quickly.

Salary and Benefits

This position offers a competitive salary range of $65,000 - $85,000 per annum, depending on experience. You can expect:

  • Rapid growth opportunities and structured professional training
  • A flat company structure with a close-knit team environment
  • The chance to work with cutting-edge technologies and contribute to groundbreaking projects
Requirements

To be successful in this role, you will need:

  • More than one year's experience in a similar role
  • A can-do attitude and excellent collaboration and communication skills
  • Strong analytical, problem-solving, and critical thinking skills
  • Ability to understand technical and business concepts
  • Technical and programming skills in one or more of the following: Database scripting languages (i.e. MSSQL T-SQL / Oracle PLSQL), C# .NET
  • Proven ability to learn when exposed to new technologies
  • Demonstration of coding best practices against industry coding standards


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