
Senior Business Systems Manager
6 days ago
Job Overview
This role leads a high-priority global program focused on upgrading and modernizing PLM systems while ensuring regulatory compliance and seamless enterprise integration.
The successful candidate will have strong expertise in PLM (Product Lifecycle Management), particularly PTC Windchill, to manage change control processes, oversee project execution and risk mitigation, and ensure business continuity, platform modernization, and compliance with regulatory requirements.
Key Responsibilities:- Develop detailed project plans and implementation schedules, incorporating PMBOK standards and stakeholder requirements.
- Manage vendor relationships, enforcing SoW/T&M terms, negotiating boundaries, and resolving conflicts between system integrators.
- Lead steering committees, executive reporting, RAID log ownership, and cross-vendor governance.
- Drive organizational change management (training plans, communications, adoption metrics).
Additional responsibilities include ensuring seamless integration between Windchill and SAP NSP/ECC systems, collaborating with Quality Systems Managers, CSV leads, and PLM/PDM owners to validate BOM structures, ECN workflows, and product data governance, and overseeing budget, financial tracking, project sizing, and forecasting.
Qualifications, Skills and Experience:- Bachelor's degree + 8 years, or Master's degree + 6 years of related experience.
- 8+ years of experience leading IT projects of medium to large size in matrixed environments.
- Extensive experience in regulated industries, with strong exposure to validation.
- Deep knowledge of PLM platforms (preferably PTC Windchill), PDM processes, and Quality Management Systems.
The ideal candidate will have hands-on leadership style with an ability to influence and engage teams, preferred certifications such as PMP (Project Management Professional) or CSM / Advanced ScrumMaster, and expertise in Agile, Waterfall, Hybrid, and DevOps methodologies. Additionally, proficiency in tools such as Azure DevOps, ServiceNow, Smartsheets, and MS Project is highly valued.
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