
Retail Operations Director
10 hours ago
About Us:
We partner with top brands to drive business growth and create successful alliances, embodying the pioneering spirit that drives our triumphs.
Our retail business has seen exponential growth, with notable partnerships like Nike, TWG Team, and La Vie en Rose.
Key Responsibilities:- Operational Strategy: Develop and implement comprehensive operational strategies aligned with brand objectives to achieve targets.
- Process Optimization: Identify opportunities for process improvement to enhance overall efficiency. Take ownership and champion all systems, processes, policies, and businesses ensuring adherence.
- Revenue Strategy: Analyze market trends and identify newer business propositions for expanding new stores. Map the current market situation, benchmark with competition to identify gaps.
- Team Leadership: Provide strong leadership to the store operations team, fostering a positive and collaborative work environment. Ensure team members are trained and equipped to deliver excellent customer service.
- Compliance: Ensure compliance with industry regulations and health and safety standards. Implement and monitor loss prevention measures.
- Technology Integration: Leverage technology solutions to enhance operational efficiency, including point-of-sale systems, inventory management tools, and other relevant technologies.
- Performance Metrics: Establish and monitor key performance indicators (KPIs) to assess and improve the effectiveness of business operations.
- Customer Delight: Focus on creating seamless processes and a customer-centric approach to enhance overall customer experience.
Note: As a Business Development Manager, you will be responsible for driving business growth, optimizing processes, and delivering exceptional customer experiences while upholding our company values and policies.
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