Luxury Retail Operations Director

1 day ago


Erode, Tamil Nadu, India beBeeLuxury Full time ₹ 10,00,000 - ₹ 12,00,000
Role Summary

Oversee store operations to drive sales growth and deliver exceptional client experiences.

Key Responsibilities
  • Boost boutique sales performance to achieve targets.
  • Identify business opportunities and implement revenue growth strategies.
  • Monitor key KPIs and take corrective action when needed.
  • Maintain luxury brand values in client interactions.
  • Build a culture of personalized clienteling and post-sale follow-up.
  • Organize private client events, previews, and activations.
  • Act as a brand ambassador with impeccable grooming and etiquette standards.
  • Recruit, train, and mentor client advisors and support staff.
  • Provide ongoing feedback and conduct product knowledge and service training sessions.
  • Foster a motivated and luxury-driven team culture.
  • Manage inventory movement and ensure safe-room protocols are in place.
  • Authorize sales invoices and client documentation.
Requirements
  • 6-10 years of luxury retail experience, with at least 3 years in a managerial role.
  • Proven track record of leading teams and achieving sales targets.
  • Strong operational expertise in inventory management, finance, and compliance.
  • Excellent communication skills in English.
  • Polished presentation, refined etiquette, and luxury presence in client interactions.
  • Passion for jewellery design and creating memorable client experiences.
Benefits

As our Store Manager, you will enjoy a competitive salary, benefits package, and opportunities for professional growth and development.

Working Environment

Our store is a dynamic and fast-paced environment where no two days are ever the same. You will be working closely with a talented team to create unforgettable client experiences.



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