Expert System Operations Specialist

2 days ago

Erode, Tamil Nadu, India beBeeSysops Full time ₹ 80,00,000 - ₹ 1,00,00,000
Job Description

We are seeking a highly skilled and experienced SysOps Engineer to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our systems and infrastructure.

You will be working closely with our engineering team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Additionally, you will be handling incident response, troubleshooting, and fixes for various products/services.

Your primary goal will be to ensure the stability and availability of our systems, as well as to implement processes and procedures to prevent downtime and reduce mean time to recover (MTTR).

In this role, you will also be working with our internal teams to resolve production site issues effectively, communicate clearly on tickets, phone calls made to the team about various issues, and exhibit a sense of urgency to resolve issues.

You will also be building advanced automation workflows for automating repeated issues, ensuring SLAs and operational standards are met, and raising tickets to different internal groups to resolve recurrent problems, alerts, and follow up on escalated issues.

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