SAP User Assistance Developer

4 weeks ago


Bengaluru, Karnataka, India SAP Full time

Unlock Your Potential as a User Assistance Developer at SAP

We're seeking a skilled User Assistance Developer to join our team at SAP. As a User Assistance Developer, you will play a crucial role in creating user assistance deliverables that enable users to deploy, administer, and use SAP software.

Key Responsibilities:

  • Develop user assistance content, including terminology, UI texts, guides, multimedia, scripts, context-sensitive help, tutorials, and social-media content.
  • Collaborate with internal stakeholders, such as subject-matter experts, user experience (UX), development, validation, and product support.
  • Apply SAP standards and guidelines for the given product/area and ensure UA deliverables are aligned with them.
  • Proofread and edit content for relevance and linguistic correctness.
  • Prepare content for delivery, including the provision of metadata.

Requirements:

  • 5+ years of relevant experience with preferably 2-3+ years of UA development for on-premise or Cloud applications.
  • Excellent written and spoken skills in English, ideally first-language proficiency in English.
  • Ability to explain complex concepts in a structured, clear, and precise manner.
  • Knowledge of documentation tools and languages.
  • Able to understand the needs of customers with respect to E2E user assistance scenarios.

Professional Training & Certification:

  • SAP applicant tests.
  • Learning Map for User Assistance Developers and Translators at SAP.

Education:

  • University degree in technical communication or a related subject.


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