SAP User Assistance Developer
3 weeks ago
Unlock the Potential of SAP Software
We're seeking a skilled User Assistance Developer to join our team and help create innovative solutions for our customers.
Key Responsibilities:
- Develop user assistance materials that enhance the user experience and facilitate the deployment and administration of SAP software.
- Collaborate with cross-functional teams, including subject matter experts, UX designers, and developers, to ensure a seamless user experience.
- Apply SAP's style and tone guidelines to create engaging and effective content.
- Proofread and edit content to ensure accuracy, clarity, and consistency.
- Prepare content for delivery, including the provision of metadata, following SAP's standard production process.
What You'll Bring:
- 5+ years of experience in user assistance development, preferably with 2-3 years of experience in on-premise or cloud applications.
- Excellent written and spoken English skills, ideally first-language proficiency.
- Ability to explain complex concepts in a clear and concise manner.
- Knowledge of documentation tools and languages, such as IXIASOFT DITA CMS.
- Understanding of customer needs and E2E user assistance scenarios.
- Excellent presentation and communication skills, including experience in direct customer communication.
Professional Development:
- SAP applicant tests as part of the standard recruitment process.
- Learning Map for User Assistance Developers and Translators at SAP.
Education:
- University degree in technical communication or a related field, such as languages, translation, or media and communication studies.
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