Senior User Experience Designer

4 weeks ago

Bengaluru, Karnataka, India SAP Full time

Transform Customer Experiences

SAP innovations empower over four hundred thousand customers worldwide to work together more efficiently and leverage business insight more effectively. As a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management, we strive to create seamless user experiences. Our cloud company, with two hundred million users and more than one hundred thousand employees worldwide, is purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

Your Key Responsibilities:

  • Participate in every facet of the product development process, contributing to strategic thinking, exploratory user research, concept testing, user journey maps, storyboards, low-to-high fidelity prototyping, hypothesis testing, usability studies, and experimentation as needed to define the functionality of a product.
  • Be responsible for the User Experience throughout the development lifecycle, continuously broadening your horizon on design methodologies, technologies, and upcoming trends.
  • Closely work with fellow UX designers, Product Owners, and engineering teams to ensure seamless user experience for our customers, across the portfolio of products.
  • With the advent of Business AI, our teams strive to provide the best benefits for the users by embracing classical and GenAI capabilities in our portfolio offerings, rethinking the user and interaction design in our data-rich applications.
  • Evangelize key UX concepts and drive internal UX initiatives by engaging the larger engineering and product teams, driving the design prerogatives within the organization.

Your Qualifications:

  • Bachelor's or Master's degree in Interaction Design, Product Design, User Experience Design, or other related fields. Degree from a recognized Design school.
  • Proficiency with industry-standard design tools such as Figma, Mural, etc.
  • Portfolio displaying a spectrum of creative design solutions and excellent understanding of fundamental design principles, information architecture.
  • Experience in user research methodologies, including generative and evaluative methods, and applying user research at different stages of the product development cycle.
  • Work experience in Interaction (and Visual) Design, Product definition, and design.
  • Professional experience with a strong UX and interaction design background, as well as a track record of shipping high-quality software products.
  • Experience with handling complex workflows in enterprise applications is preferred.
  • Fluency in both written and spoken English.

About Our Team:

Our Customer eXperience & Solutions (CXS) teams within the Customer Support organization engineer software products in the area of Application Lifecycle Management (ALM) that help create the perfect experience throughout the customer journey, from discovery and implementation to go-live and operations, for all SAP products.

SAP Cloud ALM is one of the fastest-growing SaaS products within SAP, reaching 5500+ customers. We have engineered SAP Cloud ALM in a cloud-native architecture, with single-trunk development that enables daily delivery to production. Our team works at the intersection of user experience design and machine learning to build the future and create best-in-class apps.

We Win with Inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 394462 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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