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Hotel Reservation Specialist
2 weeks ago
The role of a Reservation Manager is crucial in ensuring the seamless execution of hotel reservations.
As a key member of the hotel's front office team, you will be responsible for managing all aspects of reservations, from receiving and processing guest requests to maintaining accurate records and providing exceptional customer service.
To excel in this position, you will require:
- Excellent communication skills
- Proficiency in hospitality management software
- Strong organizational and multitasking abilities
- Attention to detail and problem-solving skills
- Previous experience in hotel reservations
- Knowledge of hotel booking systems and procedures
- Ability to work well in a team environment
We are seeking a highly skilled and experienced individual with a minimum of 2 years' experience as a supervisor/executive in a reservation/front office department of a 3*/4* hotel. A graduate degree in any stream is required, with a diploma/degree in hotel/hospitality management preferred. Fluency in English and Hindi speaking is essential.
In this role, you will have the opportunity to develop your skills and expertise, working closely with our dedicated team to deliver exceptional results.
We offer a dynamic and supportive work environment that encourages growth and development. If you are a motivated and enthusiastic individual with a passion for delivering excellent customer service, we would love to hear from you.
