Training Administrator Assistant for Global Clients
2 days ago
At NIIT, we're transforming the way the world learns, for the better. We've been helping leading companies transform their learning ecosystems while increasing business value since 1981.
We offer comprehensive managed learning solutions that weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.
Salary InformationEstimated salary for this role in Gurgaon is ₹4-5 lakhs per annum.
Job DescriptionResponsibilities- Provide 24*5 training administration support to top companies in EMEA, NAM & APAC regions.
- Assist customers with training administration issues via email or phone.
- Offer resolutions or training scheduling options to customers.
- Gather additional information about reported issues and perform detailed case analysis.
- Document cases in the system and generate tickets as needed.
- Generate daily/weekly reports for customers on Microsoft Excel.
- Graduates with a bachelor's degree in any field can apply.
- Working knowledge of computers is required.
- Excellent written and verbal communication skills are essential.
- Both sides cab facilities will be provided without any deductions for employees within our hiring zone.
- A rotational shift schedule will be followed.
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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