Strategic Team Lead
7 days ago
Job Summary
DBS Bank is seeking an experienced Team Lead to oversee the Affluent Relationship Manager team in the Consumer Banking Group. The successful candidate will be responsible for driving business growth, leading high-performing teams, and delivering exceptional customer experiences.
Key Responsibilities
- Lead and mentor a team of Affluent Relationship Managers to achieve sales targets, expand client relationships, and enhance customer satisfaction.
- Collaborate with marketing teams to develop and execute lead generation strategies, events, and client engagements.
- Monitor and drive team performance to achieve financial targets, including new client acquisition, revenue growth, and product cross-sell.
- Foster a culture of digital innovation, ensuring high standards of customer service and compliance with regulatory and internal policies.
- Develop and maintain strong relationships with internal stakeholders to support business objectives and seamless client service.
Requirements
- Minimum 10 years of experience in managing teams within Premium Banking or Wealth Management, with at least 3 years of experience in leading successful teams.
- Proven track record of achieving sales targets, expanding client relationships, and driving business growth.
- Extensive knowledge of wealth management products, the financial services industry, and local market conditions.
- Strong understanding of financial planning, wealth management, and regulatory compliance.
Preferred Qualifications
- Graduate or Postgraduate degree with an MBA.
DBS Culture and Behaviors
- Performance through Value Based Propositions.
- Customer focus by delighting customers and reducing complaints.
- Build pride and passion to protect, maintain, and enhance DBS' image and reputation.
- Enhance knowledge base, build skill sets, and develop competencies.
- Execute at speed while maintaining error-free operations.
- Maintain the highest standards of honesty and integrity.
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