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Front-Line Support Specialist

2 weeks ago

Lucknow, Uttar Pradesh, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 15,00,000
Customer Service Representative Job Description

Movate seeks a Customer Service Representative to review new orders, process customer enquiries and maintain high levels of accuracy.

Key Responsibilities:

  • Reviewing New Orders:  Reviewing new orders for accuracy and completeness.
  • New Order Processing:  Processing new orders on a web-based system.
  • Customer Enquiries:  Clarifying customer enquiries in a timely manner.
  • Accuracy and Efficiency:  Maintaining service levels and high levels of accuracy in order processing and customer support.

Requirements:

  • Education and Experience:  Any degree with 1-4 years of experience in customer service or a related field.
  • Organizational Skills:  Strong organizational skills and ability to work in a fast-paced environment.
  • Technical Skills:  Knowledge of basic computer operations and ability to learn new concepts quickly.
  • Independent Work:  Able to work with limited supervision and maintain accurate records of activities.

About the Role:

This is an exciting opportunity to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring that all customer enquiries are handled efficiently and effectively.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.