Facilities Operations Manager

1 week ago

Bengaluru, Karnataka, India beBeeFacilities Full time ₹ 9,00,000 - ₹ 12,00,000
Facilities Operations Manager

We are seeking a skilled and experienced individual to fill the role of Facilities Operations Manager. The successful candidate will be responsible for overseeing day-to-day activities, managing HUB Admin operations, and coordinating with management.

  • Main Responsibilities:
  • Define scope and key responsibility areas (KRAs) of team members
  • Communicate and coordinate with immediate management on daily activities
  • Direct reporting to Regional Admin Head on daily activities, incident management, etc.
  • Monitor and report key project activities, plans, and progress
  • Manage calls and discussions
  • End-to-end Exam day and non-Exam day administrative activities management and team coordination
  • Ensure zero incidents on Exam day related to Admin Services
  • Assist in recruitment, training, and talent development of team members
  • Define and deploy control and monitoring mechanisms within the Admin Team
  • Train and develop the Admin Team
  • Ensure standardization of processes at all Exam Venues
  • Vendor Management: Support Regional Head in finalizing contracts and vendor invoices
  • Publish regular dashboards on Key Performance Parameters to Regional Admin Head and Senior Management
  • Serve as the Central Spoc for all Facility-related matters
  • Ensure Service Level Agreements (SLA)/Service Level Commitments (SLC) at Exam Venues
  • Governance over ViDZ/LISP partners; Regular meetings and closure of audit points
  • Deploy Adhoc/Contract manpower at Exam Venues
  • Support shortlisting prospective partners/Venues based on defined parameters
  • Maintain and monitor legal compliances for all Venues
  • Prepare and deploy contingency/BCP
  • Conduct surprise checks at Exam Venues
  • Handle crisis situations
  • Coordinate and manage with Manpower agencies on deployment and other staff-related issues & Compliances
  • Conduct audits of Exam venues

Requirements:

  • Familiarity with facilities management and administration
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High level of organization and time management skills
  • Proficiency in MS Office and other software applications
  • Able to adapt to changing priorities and deadlines

Benefits:

  • Opportunity to work in a dynamic environment
  • Professional growth and development opportunities
  • Competitive compensation package

Additional Information:

  • This position requires strong organizational and communication skills
  • The ideal candidate will have experience in facilities management and administration

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