
Operations Manager
1 day ago
As a Technical Operations Leader, you will be responsible for overseeing the planning, execution, and monitoring of infrastructure or application deployment projects. This involves managing teams, coordinating with cross-functional departments, ensuring compliance and quality, and driving timely and cost-effective deployment and technical operations services.
This role requires strong leadership and problem-solving abilities, as well as excellent communication skills to collaborate closely with product, technology, and customer teams. You will also need hands-on experience with deployment planning, rollout execution, and vendor coordination.
Key aspects of this job include:
- Leading the planning, execution, and monitoring of infrastructure or application deployment projects (system installation, platform integration).
- Defining deployment strategies, timelines, and resource plans in coordination with project stakeholders.
- Ensuring seamless integration with existing systems and minimizing downtime during deployments.
- Overseeing day-to-day technical operations to ensure service uptime, SLAs, and optimal system performance.
- Driving process improvement initiatives to enhance operational efficiency and reduce costs.
- Implementing tools and dashboards for proactive monitoring, incident management, and performance reporting.
- Managing external partners to ensure quality, timeline, and cost effectiveness.
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