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Operations Manager
2 weeks ago
About Us
Boketto is an invite-only travel club that curates unique journeys for like-minded travelers. We're not just a travel company—we're building a culture and community around experiences.
Role Overview
We're looking for a driven Operations Manager who can take full ownership of the back-end of our trips and business operations. You'll ensure flawless execution of trips, streamline internal processes, manage vendors, and keep the engine of Boketto running smoothly.
What You'll Do
- Own end-to-end trip operations: logistics, bookings, vendor management, and on-ground coordination.
- Standardize processes for domestic & international trips (playbooks, checklists, SOPs).
- Manage budgets & cost efficiency for trips without compromising experience.
- Lead vendor negotiations & partnerships (hotels, transport, activity providers).
- Build & manage a reliable ops team (trip captains, freelancers, etc.).
- Work closely with founders on scalability, automation, and efficiency.
- Track and report key operational KPIs (cost per traveler, satisfaction scores, repeat rates).
What We're Looking For
- 1-2 years of experience in operations, hospitality, or travel management (startups preferred).
- A sharp executor with strong management & negotiation skills.
- Obsession with detail and structure—someone who enjoys making chaos run like clockwork.
- Ability to handle pressure and multi-task across multiple trips at once.
- Strong communication skills (both with partners and internal teams).
- A self-starter who thrives in a fast-moving, high-growth environment.
What You'll Get
- The chance to shape the operational backbone of a rapidly growing travel startup.
- A culture that values ownership, creativity, and execution.
- Direct exposure to strategy and growth with the founders.
- Performance-based incentives.
Location: South Delhi
Experience: 1-2 years
If you love travel and building structure in chaos, this is your role.
