Senior IT Asset Optimization Expert

9 hours ago

Udaipur, Rajasthan, India beBeeasset Full time ₹ 16,50,000 - ₹ 20,25,000

Job Title: IT Asset Management Specialist

We are seeking a skilled IT Asset Management Specialist to manage and optimize our IT asset lifecycle using ServiceNow.

Key Responsibilities:
  • Implement and maintain the ServiceNow HAM module.
  • Manage asset lifecycle from procurement to disposal, ensuring accurate tracking of hardware assets.
  • Establish workflows for asset requests, approvals, deployments, and returns.
  • Maintain an accurate Configuration Management Database (CMDB) for hardware assets.
  • Develop asset audit processes to ensure data accuracy and compliance.

Software Asset Management (SAM):

  • Configure and maintain the ServiceNow SAM module.
  • Track and manage software licenses, subscriptions, and usage across the organization.
  • Ensure compliance with software licensing agreements and avoid audit risks.
  • Optimize software spending by identifying unused licenses and ensuring efficient allocation.
  • Generate compliance and usage reports for stakeholders and audits.

General Responsibilities:

  • Competent in creating and managing ITAM/ITOM dashboards, KPIs, and reporting.
  • Contribute and advocate Process design for Global Asset Management aligned with industry framework and best practices.
  • Collaborate with cross-functional teams to gather requirements and implement asset management process & solutions.
  • Monitor and resolve integration issues with other IT systems.
  • Design and maintain dashboards and reports for hardware and software assets.
  • Provide training and support to end-users on HAM/SAM processes and tools.
  • Stay updated on ServiceNow features and best practices for HAM and SAM.

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