
Digital Assets Manager
2 days ago
Job Title: Team Leader for Digital Assets
Role Summary:
The Team Leader is responsible for overseeing and motivating a team of specialists to meet performance targets. This position involves developing and executing strategies, analyzing campaign results, and ensuring customer satisfaction.
Key Responsibilities:
- Team Leadership & Management:
- Lead, mentor, and coach a team of agents to achieve KPIs.
- Conduct regular performance reviews and provide constructive feedback.
- Foster a positive and high-performance work environment.
- Monitor team performance, adhering to quality standards and compliance protocols.
- Digital Collections Strategy & Execution:
- Develop and implement effective campaigns across various channels.
- Analyze data to identify trends, optimize strategies, and improve recovery rates.
- Collaborate with the analytics team to build and refine models.
- Data Analysis & Reporting:
- Track team performance and analyze campaign results using Microsoft Excel.
- Prepare comprehensive reports for senior management and clients.
- Client & Stakeholder Management:
- Serve as a key point of contact for clients, handling inquiries and providing updates.
- Build strong relationships with internal and external stakeholders.
- Required Skills and Qualifications:
- Bachelor's degree in Business, Marketing, Finance, or a related field.
- 3-4 years of professional experience, preferably in digital marketing, campaign management, or collections.
- Proven leadership experience.
- Excellent analytical skills with advanced proficiency in Microsoft Excel.
- Proficiency in creating presentations using PowerPoint.
- Exceptional communication and interpersonal skills.
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