
Branch Operations Manager
17 hours ago
The successful candidate will be responsible for overseeing the day-to-day operations of a hospitality branch, ensuring exceptional guest experiences and high-quality service delivery.
This role requires a strong leader with excellent problem-solving and decision-making abilities, as well as financial acumen and experience in budgeting and cost control.
The ideal candidate will have 4-5 years of experience in hospitality management, preferably in multi-property or branch-level operations.
Key Responsibilities:
- Develop and execute operational strategies to achieve business objectives.
- Take end-to-end ownership of property operations, ensuring smooth functioning and high-quality service delivery.
- Lead, mentor, and manage property teams, including managers, housekeeping, front office, and security staff.
- Foster a culture of collaboration, accountability, and high performance.
- Ensure exceptional guest experiences by upholding service standards and addressing feedback proactively.
Requirements and Qualifications:
- Proven experience in hospitality management, with a focus on multi-property or branch-level operations.
- Strong leadership and team management skills with the ability to handle large and diverse teams.
- Excellent problem-solving, decision-making, and conflict-resolution abilities.
- Financial acumen with experience in budgeting, cost control, and P&L management.
- Exceptional communication and interpersonal skills for effective guest, team, and vendor interactions.
What We Offer:
- Competitive salary package with Performance Linked Incentives (PLI).
- Benefits include Provident Fund (PF) and Employee State Insurance (ESIC).
- Complimentary accommodation at the property.
- Opportunities to work with a growing organization and make a significant impact in the hospitality sector.
- Exposure to operations across pan-India properties and involvement in strategic decision-making.
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