Channel Service Enablement Specialist
1 month ago
At Johnson Controls, we are driving business growth through our Channel Partner Service Enablement Program. This program aims to empower our partners to deliver exceptional service to their customers, leveraging our expertise in comfort, industrial, and process cooling solutions.
Key Responsibilities- Develop and implement service enablement strategies to drive business growth and customer satisfaction.
- Collaborate with channel partners to identify service gaps and develop training programs to address them.
- Provide technical support and guidance to channel partners on installation, commissioning, and troubleshooting of YORK Mini Chillers.
- Track and analyze service performance metrics to identify areas for improvement.
- Develop and maintain relationships with channel partners to foster a culture of excellence and continuous improvement.
- BE/B.Tech/Diploma in Mechanical/Electrical Engineering with 7-10 years of experience in HVAC field.
- Basic knowledge of HVAC-related electricals and controls.
- Knowledge/exposure to installation and site-related activities.
- Knowledge of selection of plant equipment as chillers, pumps, cooling towers, heat exchangers, expansion tanks, and air side.
Mumbai/Hyderabad/Pune/New Delhi
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