Tech Support Efficiency Specialist

3 days ago


Jamnagar, Gujarat, India beBeeIntelligence Full time ₹ 15,00,000 - ₹ 30,20,000
Artificial Intelligence Engineer Position

About our organization:

We are a prominent multinational corporation specializing in information technology (IT), consulting, and business process services. Our headquarters is located in Bengaluru with global revenues of $31 billion and a workforce of 234,054 employees.

  • Job Title : AI ML BizOps Specialist.

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---> Mandatory Skills :

  • AI ML
  • PagerDuty, Datadog, Prometheus, Splunk.
  • ServiceNow, Jira Service Management.

_________________________________________________________

Job Overview:

The ideal candidate will have expertise in leveraging Automation & AI Tools to drive efficiency in technical support. This role also involves working on incident management platforms and monitoring tools.

  1. Primary Responsibilities:
  • Enterprise application support management.
    • Monitoring and observability tools: PagerDuty, Datadog, Prometheus, Splunk.
    • Incident management platforms: ServiceNow, Jira Service Management.
    • Expertise in automation and AI-driven solutions for enhanced technical support.
  1. Secondary [ Good to have ]:
  • Experience with cloud platforms: AWS, GCP, Azure.
  • DevOps practices.
  • Containerization : Docker.
  • Orchestration : Kubernetes

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Benefits of the position include competitive salary, flexible work arrangements, and opportunities for professional growth and development.



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