Growth Manager

3 days ago

Bengaluru, Karnataka, India beBeeBusiness Full time ₹ 50,00,000 - ₹ 1,50,00,000
Account Management Role

This is a key position within the organization, responsible for driving revenue growth and expansion. The ideal candidate will have experience in account management, sales, or customer success, with a strong focus on building relationships and identifying new business opportunities.

Key Responsibilities
  • Owning and growing a portfolio of accounts, with a primary goal of driving Net Revenue Retention (NRR).
  • Developing and executing strategies to expand usage within existing group schools and generating high-quality referrals from Principals and Chairpersons.
  • Building trusted advisor relationships with Principals, HODs, Chairpersons, and Head Office decision-makers.
  • Collaborating with Customer Enablement Managers (CEMs) to monitor usage trends and adoption risks.
  • Identifying and qualifying expansion opportunities – new modules, branches, or use cases.
  • Proactively sourcing referrals and acting on warm intros to other institutions.
  • Participating in Quarterly Business Reviews (QBRs), EB connects, and strategic account planning.
About You
  • 1-2 years of experience in Account Management or CS roles in SaaS, ERP, or EdTech.
  • Strong stakeholder engagement skills with experience working with CXO/decision-maker level.
  • Demonstrated ability to influence renewals, referrals, or upsell outcomes.
  • High ownership mindset – treats each customer like their own business.
  • Excellent communication skills in English and Hindi (regional language fluency is a plus).
  • Experience working with educational institutions is a strong advantage.
KPIs & Success Metrics
  • Net Revenue Retention (NRR) per quarter.
  • Number of Executive Business Connects (Principals, HODs, etc.).
  • Qualified Referrals Sourced.
  • Expansion Pipeline Created and Attributed.

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