Senior Siebel Support Specialist
3 weeks ago
About Luxoft
Luxoft, a DXC Technology Company, is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers worldwide. With a global presence in 44 cities and 21 countries, Luxoft combines engineering excellence and deep industry expertise to help over 425 clients innovate in various sectors.
Job Summary
We are seeking a highly skilled Siebel Support Consultant with 7+ years of experience in Siebel Configuration, EIM, Workflows, LINUX scripting, DevOps, and Azure. The ideal candidate will have strong knowledge of Siebel Architecture, Siebel Configuration, EIM, Workflows, PL-SQL, LINUX scripting, and DevOps, as well as experience with Azure DevOps pipeline creation and maintenance.
Key Responsibilities
- Troubleshoot and provide solutions for incidents raised by business users.
- Troubleshoot and fix PL/SQL and EIM Job failures, coordinating with application DBA and Siebel Admin teams.
- Troubleshoot job failures in Azure DevOps pipelines.
- Troubleshoot issues related to application configuration, Workflow, scripts, etc.
- Troubleshoot issues related to Siebel REST API integration.
- Perform root cause analysis and problem record identification.
- Effectively communicate with Agile team members and business users.
- Drive best practices within teams with respect to operations standards and guidelines.
Mandatory Skills
- Strong knowledge of Siebel Architecture, Siebel Configuration, EIM, Workflows.
- Strong knowledge of PL-SQL, LINUX scripting, and DevOps.
- Strong knowledge of Azure DevOps pipeline creation and maintenance.
- Good exposure to Azure cloud infrastructure.
- Exposure to Scaled Agile Framework.
- Exposure to Siebel integration using REST API and EAI.
- Ability to analyze and root cause various kinds of logs.
- Prior work experience in Siebel Support projects.
Requirements
- 7+ years of experience in Siebel Support.
- Strong knowledge of Siebel Architecture, Siebel Configuration, EIM, Workflows.
- Strong knowledge of PL-SQL, LINUX scripting, and DevOps.
- Strong knowledge of Azure DevOps pipeline creation and maintenance.
- Good exposure to Azure cloud infrastructure.
- Exposure to Scaled Agile Framework.
- Exposure to Siebel integration using REST API and EAI.
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